Privacy Policy

A legal disclaimer

Effective Date: 01 October 2025

Sweet Memories ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us online.

1. Information We Collect

We collect the following types of information from customers and website visitors:

Personal Information:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed through third-party payment gateways)
Event or order details (e.g., for photo sessions or custom dessert orders)

Non-Personal Information:

Browser type
IP address
Device and usage data (collected via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

Process and fulfill orders and bookings
Communicate with you about your inquiries or orders
Send confirmations, updates, and customer service messages
Personalize your experience on our website
Improve our website, services, and customer experience
Comply with legal obligations

3. How We Store and Protect Your Information

Your data is stored securely using industry-standard protections. Payment data is processed securely via trusted third-party providers and is never stored on our servers.

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your information only with:

Trusted service providers (e.g., payment processors, delivery services)
Legal or regulatory bodies, if required by law or to protect our legal rights

5. Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.

You can manage or disable cookies in your browser settings, though some website features may not function properly without them.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or update inaccurate information
Request deletion of your data (subject to legal requirements)
Opt out of promotional emails at any time by clicking “Unsubscribe”

To exercise any of these rights, contact us at [insert your contact email].

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Third-Party Links

Our website may contain links to other websites (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Your continued use of our site constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:

📧 britt@sweetmemories.online
📞 (443)739-1546
📍 Sweet Memories, Based in Maryland, USA