Terms & Conditions

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Effective Date: 01 October 2025
Business Name: Sweet Memories
Location: Maryland, USA
Website: www.sweetmemories.online

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Welcome to Sweet Memories! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our photography and confectionery services. By accessing or using our site, you agree to these Terms. If you do not agree, please do not use our website.

1. Use of the Site

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. You agree to use the site for lawful purposes only and not in a way that may damage the website or interfere with others' use.

2. Services Provided

Sweet Memories offers two primary services:

• Photography: Event photography, portrait sessions, lifestyle photography, and related services.

• Confectionery: Custom cakes, cupcakes, cookies, and other baked goods made to order.

All product and service descriptions, pricing, and availability are subject to change without notice. We reserve the right to refuse service to anyone at our discretion.

3. Orders and Payments

All services are available for order online. When placing an order, you agree to provide accurate and complete information for billing, delivery, and communication.

• We accept payment via [insert payment methods, e.g., credit cards, PayPal, etc.].

• Orders are not confirmed until payment is received in full.

• Sales tax may be applied where required by law.

4. Custom Orders, Cancellations & Refunds

Photography Services:

• A non-refundable deposit is required to reserve your session date.

• Cancellations made at least 7 days in advance may be rescheduled.

• No refunds for missed sessions or cancellations within 72 hours of your scheduled session.

Confectionery Products:

• Due to the custom nature of our baked goods, all sales are final.

• Orders can be canceled for a full refund within 24 hours of placing the order.

• No refunds are issued for orders canceled less than 72 hours before the delivery/pickup date.

If you're unhappy with any product or service, please contact us at [your contact email] and we’ll do our best to resolve the issue.

5. Intellectual Property

All images, text, logos, and designs on this website are the property of Sweet Memories and protected under U.S. copyright law. You may not reproduce, copy, distribute, or use any content without our written permission.

6. Privacy and Data Use

We respect your privacy. When you use our website or services, we may collect personal information such as:

• Name, email address, phone number

• Billing and shipping address

• Payment details (processed securely via third-party processors)

We use this data to fulfill orders, provide services, and communicate with you. Your information is never sold or shared with third parties for marketing purposes.

Please read our [Privacy Policy] for more details.

7. Limitation of Liability

To the fullest extent permitted by law, Sweet Memories is not liable for any indirect, incidental, or consequential damages resulting from your use of this site or our services, including but not limited to errors in orders, late deliveries, or issues beyond our control.

8. Governing Law

These Terms are governed by the laws of the State of Maryland, USA. Any disputes shall be resolved in the appropriate courts of Maryland.

9. Changes to Terms

We may update these Terms and Conditions at any time. Any changes will be posted on this page with a revised effective date. Continued use of the site constitutes your acceptance of the updated terms.

10. Contact Us

If you have questions or concerns about these Terms, contact us at:
📧 britt@sweetmemories.online
📞 (443)739-1546