Refund Policy

Refund Policy for Sweet Memories

Effective Date: [Insert Date]

At Sweet Memories, we take pride in providing high-quality photography services and handcrafted confectionery products. Because our offerings are custom-made and time-sensitive, all sales are final.

📌 All Sales Are Final

Due to the personalized nature of our services — including custom desserts and scheduled photo sessions — we do not offer refunds on any orders once they are confirmed and payment is received.

🤝 Case-by-Case Consideration

We understand that unexpected situations can arise. If you experience an issue with your order or service, please contact us within 48 hours of receiving your product or completing your session. We will review your concern and, at our discretion, may offer a resolution which could include:

• Partial refund

• Credit toward a future order

• Rescheduling of services (when applicable)

Any decision regarding refunds or credits is made on a case-by-case basis and at the sole discretion of Sweet Memories.

❗ Missed Appointments or Late Cancellations

Photography sessions missed or canceled with less than 72 hours’ notice are not eligible for rescheduling or refund, unless otherwise agreed upon.

For confectionery orders, cancellations must be made at least 72 hours in advance to be considered for any credit or adjustment.

📬 Contact Us

If you have a concern about your order or service, please reach out as soon as possible so we can help:

📧 [Your email]
📞 [Your phone number]

✅ Summary

• All sales are final

• Refunds are not guaranteed, but exceptions may be made at our discretion

• Reach out within 48 hours of the issue for consideration